"Russell Sorensen has been my piano technician for over two decades and has always kept our pianos in top shape. He is one of the most knowledgeable piano technicians I've encountered in my travels performing and teaching throughout the United State and Europe. We recently purchased a used Steinway D from him for an unbeatable price. Knowing that he inspected, fixed and restored anything that needed work on the piano before purchasing it put our minds at ease.”
“Russell is the top tuner and piano rebuilder in the State of Utah if not the nation. With a background in piano performance he knows both what a piano should feel like and also sound like.”
"So excited to be in Logan, Utah, to play a recital tonight in the gorgeous Caine Performance Hall on truly one of the BEST pianos I've ever played in my life, maintained by the genius piano technician Russell Sorensen. And it prompts me to shout out to some of the greatest piano technicians I've encountered, who make pianists' lives so much better: Russell in Salt Lake City ... Thanks to all of you -- who are never appreciated enough -- for giving us Rolls Royces to drive."
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"Russell Sorensen is one of the great piano technicians of our time. He is one of very few technicians that knows how to prepare a piano in such a way that the finer qualities of the instrument can blossom."
"Even many years of working with Russell Sorensen as my piano technician could not prepare me for the thrill of playing on my restored 1980 Steinway model D. Tears were shed at the sheer beauty of the sound. I never dreamed this opportunity could be mine!! But Russell's expert skills and incredible ear for artistry guided me through each step of the way. I will be forever grateful for this incredible gift."
“[Russell] has done all the work on both of our Steinways, including my 1982 model D. He did a complete restringing and some action work on the D and had the case refinished as well; this has resulted in the piano looking as good or better than new, and sounding more lovely than it ever has. I recommend Russell wholeheartedly; the Intermountain West is fortunate indeed to have a craftsman of this caliber!"
"I have been privileged to have Russell Sorensen work on my pianos for many years, and have been continually impressed with his work. His skill and attention to detail in tuning produces a quality of sound more refined, more "in tune" and more focused than that accomplished by other technicians I have used. Then when Russell approached me during the past year with the offer of a 1966 9' Steinway he rebuilt, which he thought would have the "right feel" for me, I had the sense it would lead to a new acquisition ... I am so impressed with this piano and am looking forward to years of enjoyable music making on this exquisite instrument."
"It takes great skill and dedication to make a piano responsive to the pianist's touch. Being a fine musician himself, Russell is able to enhance the beauty and reveal the soul of the instrument. His skill is unparalleled."
"We consider Russell Sorensen to be the best piano tuner/technician/rebuilder working today. He is an outstanding technician with the enormous advantage of his advanced training as a pianist. His tuning skills are unmatched. When he is done, the piano sounds magnificent; the tone resonates beautifully.
He has the highest work ethic we have ever seen. In his quest for perfection, Russell will work until the very last available minute. We need to pull him away from working on the piano to get him to the airport on time.
He is an intelligent and interesting person whose company we enjoy during his (rare) breaks for a meal. Russell is a true find: there is no big ego, just the confidence that comes with his extremely high level of expertise and years of experience.
The work he did in renovating our older Steinway D (1995) and Steinway B (1971) was stellar, as were the preparation and onsite work on an excellent Steinway D (2006) we acquired from him. He always goes far beyond expectations to meet his own exacting standards.
We count ourselves lucky to have met Russell."